Privacy Policy

At CRESI Dive Shop, we protect your personal information with the same care we apply to safeguarding your diving equipment. Just as we ensure watertight seals on our dry boxes, we maintain rigorous standards for your data privacy. This policy explains how we collect, use, and protect your information when you visit cresidiveshop.com.

1. Information We Collect

Like carefully packing your dive bag, we only collect what’s essential:

• Personal Identification: Name, email, shipping address (like your trusted dive log details)
• Payment Information: Processed securely through PCI-compliant systems (never stored fully on our servers)
• Dive Preferences: Equipment interests and purchase history to improve your shopping experience
• Technical Data: IP address, browser type, and device information for site optimization

2. How We Use Your Information

We handle your data with the precision of regulator maintenance:

• Process orders and deliver your diving gear worldwide (except parts of Asia and remote regions)
• Provide customer support with the responsiveness of an emergency ascent
• Improve our website functionality like fine-tuning your buoyancy control
• Send relevant offers (only with your consent – easily adjusted like your weight belt)
• Prevent fraud with 24/7 monitoring as vigilant as a dive computer

3. Data Sharing & Disclosure

We keep your information as contained as air in your BCD:

• Service Providers: Only trusted partners involved in order fulfillment (payment processors, shipping carriers)
• Legal Requirements: When required by law, as precisely as following dive tables
• Business Transfers: In case of company restructuring, with continued privacy protections

We never sell your data to third parties.

4. Data Storage & Security

Your information is protected with military-grade encryption (256-bit SSL) – as secure as our premium dive cases:

• All transactions use tokenization technology
• Regular security audits like equipment pressure tests
• Data stored only as long as necessary for our operations
• PCI-DSS compliant payment processing

5. Your Rights (Diver’s Control Panel)

You maintain control like adjusting your trim:

• Access, correct, or delete your personal data
• Object to processing or request data portability
• Withdraw consent (for marketing communications)
• Lodge complaints with regulatory authorities

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking

We use cookies as strategically placed dive markers:

• Essential Cookies: Keep your shopping cart intact during checkout
• Performance Cookies: Help us improve site navigation
• Marketing Cookies: Used only with your consent to show relevant offers

Manage preferences through your browser settings or our cookie consent tool.

7. International Data Transfers

For our global diving community (excluding parts of Asia and remote regions), data may be transferred outside the UK/EU with appropriate safeguards in place.

8. Policy Updates

We may update this policy as regulations evolve – significant changes will be communicated clearly, like important dive briefings.