Welcome to CRESI Dive Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our diving equipment and accessories. By accessing our site and making purchases, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for divers and water sports enthusiasts aged 18 years or older. By using our site, you confirm you meet this age requirement.

1.2 Intellectual Property

All content on cresidiveshop.com, including text, graphics, logos, and product designs, is the property of CRESI Dive Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our diving gear, including:

  • Dive accessories and parts
  • Analyzers and compressors
  • Anti-fog products
  • Dive bags, backpacks, and dry boxes
  • Beach and water sports equipment
  • Specialized dive clothing and gear

While we strive for accuracy, slight variations in color or design may occur. Product images are for illustrative purposes only.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payments

3.1 Order Process

When you place an order:

  • You’ll receive an order confirmation email
  • We process orders within 1-2 business days (excluding weekends/holidays)
  • We reserve the right to refuse or cancel any order

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, though this won’t affect confirmed orders.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

Delivery times may vary for remote locations. We currently cannot ship to certain Asian countries and some remote regions.

4.2 Delivery Responsibilities

Once shipped, you become responsible for the goods. Please inspect deliveries immediately for damage or discrepancies.

5. Returns and Refunds

5.1 Return Policy

Our return policy reflects our diving philosophy – thorough and safety-conscious:

  • 15-day return window from delivery date
  • Items must be unused with original tags/packaging
  • Proof of purchase required

5.2 Non-Returnable Items

For safety and hygiene, we cannot accept returns on:

  • Blades (knives or cutting tools)
  • Opened anti-fog products
  • Beach towels with removed tags
  • Custom/personalized items

5.3 Refund Process

Refunds are processed within 5 business days after we receive and inspect your return. Original shipping costs are non-refundable except for defective items.

6. User Responsibilities

  • Provide accurate personal and payment information
  • Use products only as intended (diving/water sports equipment requires proper training)
  • Inspect products upon delivery and report issues immediately
  • Follow all safety guidelines for diving equipment use
  • Comply with all applicable laws regarding diving equipment in your location

7. Liability Limitations

7.1 Product Use

Diving equipment carries inherent risks. CRESI Dive Shop is not liable for:

  • Improper use of diving equipment
  • Accidents or injuries resulting from product use
  • Failure to properly maintain or inspect equipment

7.2 Website Use

We are not liable for:

  • Temporary website unavailability
  • Technical issues beyond our reasonable control
  • Any indirect or consequential losses from website use

8. Changes to Terms

We may update these Terms periodically. The current version will always be available on our website with the effective date.

9. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

10. Contact Us

For questions about these Terms:

Email: [email protected]
Address: CRESI Dive Shop, 40 Kings Rd, Brighton & Hove, GB CH5T 8XB

Dive with Confidence: At CRESI Dive Shop, we’re committed to providing quality gear and excellent service, just as you’d expect from a trusted dive buddy. Thank you for choosing us for your underwater adventures!